Terms & Conditions

  1. Introduction Welcome to InnovAID Solutions (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website https://Innovaidsolutions.com/ (the “Site”) and our services, including ProPilot and PersonAID (the “Services”). By accessing or using our Site or Services, you agree to comply with and be legally bound by these Terms. If you do not agree to these Terms, do not use our Services.

These Terms apply to all visitors, users, and others who access our Site or use our Services, regardless of location.

  1. Eligibility By using our Services, you represent and warrant that:
  • You are at least 18 years old or the legal age of majority in your jurisdiction.
  • You have the legal capacity to enter into a binding agreement.
  • You will use the Services in compliance with these Terms and all applicable laws and regulations.

If you are using our Services on behalf of an entity, you confirm that you have the authority to bind that entity to these Terms.

  1. Account Registration and User Responsibilities To access certain features of our Services, you may be required to create an account. You agree to:
  • Provide accurate, complete, and up-to-date information.
  • Maintain the confidentiality of your login credentials.
  • Notify us immediately of any unauthorized use of your account.
  • Accept responsibility for all activities under your account.

We reserve the right to suspend or terminate accounts that contain false or misleading information or violate these Terms.

  1. Acceptable Use Policy When using our Services, you agree not to:
  • Engage in unlawful, fraudulent, or deceptive activities.
  • Violate intellectual property rights, privacy rights, or other legal protections.
  • Disrupt or interfere with the security or functionality of our Services.
  • Use automated tools (bots, scrapers) to access or collect data without authorization.
  • Transmit malicious code, spam, or harmful content.
  • Engage in harassing, abusive, or offensive behavior towards other users or our employees.

Violation of this policy may result in account suspension, termination, or legal action.

  1. Payments, Billing, and Subscription Policies If you purchase any paid Services, you agree to:
  • Pay all fees and applicable taxes in a timely manner.
  • Provide accurate payment information.
  • Authorize us or our third-party payment processors to charge your payment method.

All payments are non-refundable except as required by law. We reserve the right to change pricing at any time but will provide advance notice of any price changes.

  1. Intellectual Property Rights All content on our Site and Services, including text, software, graphics, and trademarks, is owned or licensed by InnovAID Solutions and is protected by intellectual property laws. You may not:
  • Copy, distribute, or create derivative works from our content without permission.
  • Use our trademarks, logos, or branding without authorization.
  • Reverse engineer or attempt to extract our proprietary technology.
  1. AI-Generated Content Disclaimer
    Our Services utilize advanced AI-powered tools, including ProPilot and PersonAID, to assist users in generating high-quality content such as proposals, reports, and documents. While we strive to ensure accuracy and reliability, users acknowledge that:
  • AI-generated content is created based on algorithms and data-driven models, and while designed to provide high-quality output, it should be reviewed for final accuracy.
  • Our AI tools are programmed to follow industry best practices and generate content aligned with professional standards. However, users should validate the final output to ensure it meets specific requirements.
  • InnovAID Solutions continuously improves its AI models to enhance performance and minimize errors, but we do not assume liability for any inaccuracies, omissions, or misinterpretations in AI-generated content.
  • Users remain responsible for verifying AI-generated documents before submission or publication, particularly in legal, financial, or regulatory contexts.
  1. Limitation of Liability To the maximum extent permitted by law, InnovAID Solutions shall not be liable for:
  • Any indirect, incidental, or consequential damages.
  • Loss of data, revenue, or profits arising from your use of the Services.
  • Any reliance on AI-generated content or third-party services.

In no event shall our total liability exceed the amount you paid for the Services in the past 12 months.

  1. Indemnification You agree to indemnify and hold harmless InnovAID Solutions, its affiliates, officers, and employees from any claims, damages, or legal fees arising from your use of the Services, violation of these Terms, or infringement of any rights.
  2. Third-Party Links and Services Our Services may contain links to third-party websites or services. We are not responsible for their content, policies, or practices. Your interactions with third-party services are solely at your own risk.
  3. Account Suspension and Termination We reserve the right to suspend or terminate your access to our Services at any time, with or without notice, for:
  • Violation of these Terms or applicable laws.
  • Conduct that is harmful, abusive, or disrupts our Services.
  • Suspected fraudulent, illegal, or unauthorized activities.

Upon termination:

  • Your right to use the Services ceases immediately.
  • We may delete your account and associated data, subject to our Privacy Policy.
  • Any outstanding payments owed to us remain due.
  1. Governing Law and Dispute Resolution These Terms shall be governed by and construed in accordance with the laws of the Hashemite Kingdom of Jordan, including but not limited to the Jordanian Civil Code No. 43 of 1976 and the Electronic Transactions Law No. 85 of 2001. Any disputes arising from these Terms shall be resolved through arbitration in accordance with the Jordanian Arbitration Law No. 31 of 2001 or, if necessary, in the competent Jordanian courts.
  2. Changes to These Terms We may update these Terms from time to time. Changes will be posted on this page with an updated “Effective Date.” Your continued use of the Services after changes constitute acceptance of the updated Terms.
  3. Contact Us If you have any questions about these Terms, contact us at:
  • Email: policies@innovaidsolutions.com
  • Address: Al-Shmeisani, Queen Nour st., Housing Bank Complex, Ground Floor.
  • Phone: +962 78 700-1133